Installation Supervisor

Pardgroup Suisse, a leading company in integrated services for retail and large-scale distribution, is looking for a new Installation Supervisor to join the Team based in Lugano.

Reporting to the Country General Manager, the new colleague will carry out the following activities:

• Coordinate the network of installers nationwide, ensuring coverage, quality, and on-time projects delivery;
• Define installers’ teams, managing supplier pre-qualification and the periodic monitoring of quality standards;
• Manage compliance rules related to contracts and subcontracting activities, including the documentation gathering, verification, and record keeping, as well as the management of any non-conformity;
• Ensure that all clients requirements and obligations have been fulfilled prior to store access, including the management of interface risks and related documentation;
• Collaborate with internal Retail Project Managers, Store Managers, and client representatives to ensure that installations comply with standards, constraints, and the specific requirements of all stores/locations.

The ideal candidate will meet the following requirements:

• 5-7 years of experience in similar roles;
• Professional background in suppliers’ management and field service operations;
• Proven expertise managing contracts and nationwide installation networks;
• Knowledge of Retail, preferably Fashion/Luxury sectors;
• Commitment to compliance and process management;
• Excellent interpersonal and people management skills, attention to details and data analysis capabilities;
• Fluent in English, both written and spoken.

Availability to travel and frequent business trips is required, along with proficiency in graphic design tools.

Pardgroup is an equal opportunity employer.