Market Data and Service Reporting Specialist

• Basel, CH
• Full-time
• Unlimited

Your Role

As Market Data and Service Reporting Specialist at Bank J. Safra Sarasin you are a dedicated professional committed to optimizing data accessibility and compliance, as well as to providing essential support to the Bank's front units and IT stakeholders.

Your Responsibilities

• Manage user accounts, licenses and contracts for information platforms while maintaining all price-relevant data in FinOffice to ensure cost control
• Generate periodic reports for market data providers and exchanges, ensuring strict compliance with internal governance policies and external audit requirements
• Support the market data budgeting process by working closely with cost center heads and service recipients
• Provide non-technical user support for information platforms, including news feeds and charts, and coordinate resolution efforts with the IT Service Desk
• Define and monitor SLAs/OLAs, maintain the IT Service Catalog and ensure service quality through continuous monitoring
• Lead Incident, Problem, and Change Management processes, including handling escalations and coordinating with external service providers to resolve critical issues
• Produce KPI reports on service quality and IT performance to identify improvement opportunities and report regularly to management

Your Profile

• University degree in Business Administration, completed apprenticeship or similar banking education
• 3 years of practical experience in Market Data & Information Platform administration, including experience with Market Data providers and Exchanges
• Industry specific knowledge, as well as experience with FinOffice or other license management tools and JIRA Service Management is required
• Excellent Microsoft Office skills
• Strong analytical and problem solving skills, with the ability to weigh problems, set priorities and recognize synergies
• Ability to work independently and under pressure, with a hands-on mentality; capable of working with various stakeholder
• Strong work ethics, integrity and high level of accountability
• Fluency in English; fluency in German is a plus

Your Benefits

• Entrepreneurial spirit in a family owned bank
• Central city office locations across Switzerland
• Above average insurance coverage fully borne by the bank
• Contribution to health insurance and meal allowance
• Global growth strategy and stable environment
• Competitive offering

About us

As a leading sustainable private bank, we offer dynamic and personalized services in investment advisory and asset management for private and institutional clients. Our success depends on the enthusiasm and commitment of our employees and we value each person with their unique technical expertise, professional qualifications and social skills.

We are successfully operating for more than 180 years across 30 locations worldwide and offer our employees the chance to be a part of our success. Our employees are our most valuable asset, we are proud of our unique culture that fosters entrepreneurship and is fueled by a high team spirit and the positive attitude of each individual. Join our international team and be part of the next chapter of the J. Safra Sarasin Group.

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