Medical Information Specialist

Medical Information Specialist

Location: Bern, Switzerland

Contract Duration: 12 months

Start Date: 1 January 2027

Position Overview

The Medical Information Specialist provides accurate and timely medical information to healthcare professionals, patients, caregivers, and internal teams. The role also includes creating scientific response documents, reviewing medical and promotional materials, and supporting Medical Affairs activities.

Key Responsibilities

• Respond to medical questions from healthcare professionals, patients, caregivers, and internal teams by phone, email, online forms, or live chat.
• Provide accurate, balanced, and relevant information about approved and pipeline products.
• Handle complex or escalated medical inquiries.
• Create and update Standard Response Letters, FAQs, and other medical information documents.
• Review promotional and medical materials to ensure scientific accuracy and compliance with local regulations.
• Work closely with teams such as Medical Affairs, Clinical Development, Pharmacovigilance, Quality, Marketing, and Market Access.
• Support Medical Affairs booths at national and international conferences.
• Document medical inquiries and share relevant insights with internal stakeholders.
• Identify common questions and trends to help improve medical strategy and content.
• Follow global Medical Information processes and internal procedures.

Candidate Profile

• Degree in pharmacy, medicine, life sciences, or a related scientific field.
• Experience in Medical Information, Medical Affairs, medical writing, or a similar pharmaceutical role.
• Strong understanding of scientific and clinical information.
• Good written and verbal communication skills.
• Ability to work with different teams and manage several priorities.
• Strong attention to detail.
• Fluent English; additional languages are an advantage.