Account Manager - Recruitment Services (m/w/d)

Basel/Zurich/Geneva

Are you experienced in selling recruitment or workforce solutions and ready to take the next step in your career?

We are looking for a Key Account Manager to join our Life Sciences Department and support the development of our client portfolio across the Swiss Life Sciences market.

Based in Basel, this is a client-facing and commercially focused role where you will work closely with the Department Manager, recruiters and wider team to develop existing client relationships, identify new business opportunities and grow our presence within the Life Sciences sector.

What future do you want to create?

At Hays, we believe in being lifelong partners, to our people as well as the organizations we work with.

With over 50 years of business success, we have a reputation as a world leader in specialist recruitment and workforce solutions. But joining Hays isn’t just about being part of a global business. It’s about making a difference in the world of work.

Equipped with the skills, solutions and technological capabilities of a true leadership partner, you’ll put our customers at the heart of everything you do, delivering holistic workforce solutions to solve the challenges they face today, tomorrow and in the future.

Your new role

As a Key Account Manager, you will support the growth and development of our Life Sciences client portfolio in Switzerland. Your responsibilities will include:

• Building and maintaining strong relationships with existing and prospective Life Sciences clients.
• Identifying opportunities to introduce and sell Hays recruitment and workforce solutions, particularly contracting, temporary staffing and services.
• Developing new business opportunities and expanding our presence within existing client accounts.
• Understanding clients’ recruitment and workforce needs and proposing appropriate solutions.
• Acting as a key contact for clients regarding new requirements, ongoing recruitment activities and commercial topics.
• Supporting contract extensions, pricing discussions and other commercial negotiations.
• Working closely with recruiters and specialist teams to ensure client requirements are understood and delivered effectively.
• Participating in regular client meetings and reviews to discuss service delivery, upcoming needs and potential opportunities.
• Collaborating with colleagues across Switzerland and the wider Hays network where appropriate.
• Keeping up to date with developments and recruitment trends across the Swiss Life Sciences market.
• Working towards agreed commercial and revenue targets.

This is a great opportunity for someone with initial experience in recruitment sales or account management who wants to further develop their career within the Life Sciences sector and strategic client management.

What you'll need to succeed

We are looking for someone who already understands recruitment services and the Swiss Life Sciences market but is looking for an opportunity to further develop their commercial and account management experience.

Ideally, you will bring:

• At least 2 years of experience selling recruitment services to Life Sciences clients in the Swiss market.
• Experience selling solutions such as contracting, temporary staffing and recruitment/workforce services.
• Previous exposure to pharmaceutical, biotechnology, MedTech or other Life Sciences clients.
• Experience working with clients in Switzerland, ideally within the French-speaking part of the country.
• A good understanding of the recruitment and external workforce environment.
• Experience developing client relationships and identifying new business opportunities.
• A commercial mindset and confidence working towards sales and revenue targets.
• Strong communication and relationship-building skills.
• The ability to manage several client relationships and priorities simultaneously.
• A proactive approach and willingness to develop your knowledge of the Swiss Life Sciences market.
• French and English languages are essential for the role.
• Good German skills are a nice to have.

You don’t need to be a highly experienced strategic account leader. We are looking for someone with a solid foundation in recruitment sales who is motivated to develop further into Key Account Management.

What you’ll get in return

To support you in providing the advice, insights and expertise our customers need to navigate an increasingly complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.

Our culture is grounded in collaboration and inclusivity. We offer hybrid and office working options and encourage our colleagues to bring their authentic selves to work.

A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.

Let’s create your tomorrow.